Nordgren Memorial Chapel
300 Lincoln St, Worcester, MA, 01605
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I had reached out to one of the people that work there named Erica regarding my brother who had terminal cancer. My mother and I just wanted to be prepared and make decisions while we had clear minds. Erica was extremely professional and empathetic. The tone in her voice told me she genuinely cares about us and was considerate of our difficult time. When the time came and my brother passed, Erica was there for us and made us feel like family. Not only did we matter to her, my brother mattered to her, and because of that I will be forever grateful for her and the people behind the scenes.”
— Frank Jones
“Our Mom spent 13 years in a nursing home with alzheimers disease. She passed on August 11th. Katherine Erika and the whole Nordgren team turned an unbelievable heartache into a magical memorial to my Mother. My Mom looked as she did 20 years ago. And my Mom was a beauty. The wake in the church wasn't anything that I experienced. But again Nordgren Memorial Chapel walked my family through every step of the memorial service. Thank you Katherine for your attention to detail, support and kindness. Sheila Loughnane and family.”
— Sheila Loughnane
“My dad passed away in March, When I walked in to the room where his wake was I could not believe how good they made him look. They did such a phenomenal job and Erica and the rest of the staff were so friendly and inviting and caring. I can’t say enough about these guys. I’m very pleased and I want to thank you very much for making my dad look so handsome when he was Reunited with my mother after 35 years.”
— Kelly Mercer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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