Rich & Thompson Funeral Service & Crematory
207 E Elm St, Graham, NC, 27253
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Rich and Thompson were professional, kind and compassionate when my world was rocked. The went above and beyond to provide the service that my son and I wanted and coordinated with the funeral home in upstate NY making both services beautiful and uplifting. In the near future I will return to Rich and Thompson to discuss my final arrangements. Bobby and his team did a wonderful job.”
— Timothy Mather
“The people at this Funeral Home have been so kind and supportive ever since the first time I called them. I called another one before I called Rich Thompson and those people were not very helpful or caring. I’m so glad and appreciate all the support that Rich Thompson has been giving to me. My husband died suddenly and I had no idea what to do and they all were there for me. I thank everyone there for being there for me.”
— Alice Apple
“The people at Rich and Thompson were so kind and caring when helping me make final arrangements for my husband. Everything from the cremation to the memorial service was done professionally. They created a comfortable environment for myself, my children, and my husband’s family as we worked through this process. I will always be grateful for all of their assistance during this time.”
— Leah Duell
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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