64 Sewall St #68, Ludlow, MA, 01056
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I have used Kapinos Mazur for the last 4 close family members funerals. They are extremely professional and empathetic. My mother passed recently and was very sick prior to her passing. Kevin did an amazing job making my mother look natural and beautiful. I am so pleased with their work. They made the planning process easy during a very difficult time. I highly recommend Kapinos Mazur.”
— Lynn Santos
“I was at the Kapinos-Mazur Funeral Home yesterday for the memorial service of a nine month baby who passed away after a serious heart surgery. I was there to support the devastated parents and their three little girls who had lost their baby sister. Maxine and John were amazing, kind and professional. They let the family have a large private room (holding the little casket) for five hours. Maxine provided the three sisters with paper and crayons so they could write letters and draw pictures for their baby sister. It was her amazing idea that children should be able to express themselves at this sad event. The three angels perked up and left the funeral home much later with peace in their heart. Thank you very much for this unique and memorable experience.”
— Sita Khanna
“I have known the owners of this funeral home for many years. Most recently, they handled the final arrangements for a close family member. Maxine Mazur and her staff were kind, caring, and professional in all aspects of their work. I highly recommend the Kapinos-Mazur Funeral Home, not only to Ludlow residents but for residents of other towns, as well. We chose direct cremation arrangements with a memorial service to be held in Northampton. They supported us in doing exactly what we wanted to do, in our way, with no pressure or “up-selling” that I have seen happen at other funeral homes. The Kapinos-Mazur Funeral Home will handle my final arrangements, as well.”
— Joanna Brown
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Kapinos-Mazur Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.