F E Brown Sons Funeral Home
6575 E Quaker St, Orchard Park, NY, 14127
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“We are very appreciative of our experience with FE Brown Sons. Charlene was very helpful and supportive when she walked us through the process after our father died. Elizabeth has been very kind in reaching out to ensure we have what we need, and the team has been easy to work with. I would recommend FE Brown Sons to anyone looking for a good place to take care of their loved one.”
— Rebecca Paul
“I can't say enough about the professionalism, empathy, and compassion of the FE Brown Sons Funeral Home staff that we received when my wife passed away. Knowing they were taking care of all the details gave us peace of mind, and allowed us to focus on our family. My sincere thanks to everyone at Brown's.”
— Steve Roder
“Charlene Villa from Browns Funeral Home was very helpful with the planning of my husband, Leon's funeral. She guided us with his plans smoorhly and efficiently. Nothing was left undone during a very stressful event.I would recommend them to anyone who needed help with anyone's final end of life preparation.”
— Joyce Kantor
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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