Dwyer Funeral Home
776 North St, Pittsfield, MA, 01201
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My sister passed away over 2 months ago.Mourning her loss is hard enough, while laying her to rest is a struggle with Dwyer. I tried on numerous occasions to communicate with Rob via email, answering service, phone calls to the office & leaving messages, calling and speaking to Rebecca 2 days ago with a promise that she would have Rob call me back & still not a word! What kind of operation are they running here? I just want to hear something. I have suffered a lot of losses over the past 10 years and I have had the utmost compassion from every single funeral home that has handled my loved ones.. Perhaps they are in the wrong profession. God Is Good but this establishment is NOT!!!”
— Tina McFee
“This is the second time we've used Dwyer. Everything was flawless. Rob, Chad and Rebecca took great care of us. There is no upsell; they are very thoughtful, patient and accommodating. I would highly recommend!”
— Natasha Rocheleau
“We had an excellent experience with Dwyer for my mom’s wake and funeral. Everyone we worked with was super professional while at the same time warm and kind. Rebecca was incredibly responsive and walked me through all the costs and options in a clear and forthright way. I never felt I was being sold more than I wanted and the final cost was reasonable. I felt like I had a team on my side at a difficult time. Reading other comments I’m surprised by people’s issues with responsiveness. I had calls returned very quickly and Rebecca answered emails promptly. Very happy with the service we received and highly recommend. Steve and Rob were so kind, professional, and gentle during the toughest moments.”
— Ann Brunjes (ab87)
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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