Nautilus Society
6450 Camden St, Oakland, CA, 94605
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My husband and I paid in full in 2001 for 2 policies, my husband died 2-2-2025 in Oregon and they did not pay, I've requested a refund per their instructions 2-19-2025, still nothing received and they won't include any interest on our original amount paid of $2,180. Pretty shady to me.”
— Kim Rayner
“This place has my loved one’s body. They NEVER bother to call me about any delays. They’ve been faxing a request for the doctor to sign on his death certificate to the wrong place for over 21 days on day 21. They decided to call and that’s when they found out that they were using the wrong number. Do not use this place they do not treat your loved ones with dignity, nor respect, nor do they feel it necessary to keep the family in the loop.”
— janet Henderson-Nebeker
“Both of my parents were cremated in Oakland 12 years apart and we had no problem. All went smoothly and they were great with information and quickly picked up their bodies. They made a difficult time go smoothly.”
— Vikki Phillips
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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