Metroeast Mortuary
12 Lebanon Ave, Belleville, IL, 62220
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Had a wonderful experience….Shen was very helpful in what I needed for my mom as I was going through it. I would recommend Metro East Mortuary to anyone they get you and what you need”
— Jennifer Sarette
“As a health professional who regularly works with patients and families at the end of life, I have had the opportunity to refer many families to Metroeast Mortuary over the years. Without exception, their team has provided thoughtful, respectful, and compassionate care during what is often the most emotionally challenging time in a person’s life. Metroeast consistently goes above and beyond—not just in handling the practical details with professionalism and efficiency, but in treating every individual with dignity and sensitivity. I’ve heard directly from families who felt seen, heard, and deeply supported by their staff. The communication is excellent, and I always trust that the people I refer will be met with kindness and clarity. It’s a great comfort to know there is a mortuary in our area that understands the emotional weight of this work and carries it with such grace. I never hesitate to recommend Metroeast Mortuary to families in need, and I’m grateful to have them as a trusted partner in end-of-life care.”
— Maria Danielson
“Sean and Charisse were wonderful to work with. I had reached out to Metroeast Mortuary to pre-arrange for eventual transportation after my father enrolled in hospice (he had registered for a Gift of Body to St. Louis University Medical School). Sadly for my family, he died sooner than anticipated, so arrangements had not been finalized. Sean was kind, patient and thorough as he walked me through the process in my grief. Everything happened as it was supposed to, and we felt well taken care of.”
— Lizanne Young
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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