Phillips Riley Funeral Home
2284 W Fairview Ave W, Montgomery, AL, 36108
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Alabama
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Phillips Funeral Home provided exceptional care for our family during my aunt’s funeral services. From start to finish their team was professional, organized, and deeply compassionate. They handled every detail with dignity and respect. What stood out most was how they made our family feel genuinely cared for. We never felt rushed or overlooked. Their calm presence and thoughtful attention helped ease the weight of the moment and allowed us to focus on honoring my aunt’s life. We are truly grateful for the kindness, excellence, and heart they showed our family. Their service meant more to us than words can fully express. Thank you!”
— Darnetta Richardson
“Phillips and Riley funeral home services is top notch. They were very courteous, understanding and professional. The staff took time to assist me in the time of need without being too overbearing, understanding. Monte were very helpful went above and beyond during my families time of need. I recommend Phillips and Riley to handle your funeral needs they will provide excellent service. Thanks you so much Phillips and Riley funeral home”
— Marrio Tate
“Phillips-Ray Funeral Home is a truly professional establishment with a genuine heart for those they serve. The atmosphere is pleasant, warm, and comforting from the moment you walk through the doors. They take pride in ensuring families are fully satisfied with their services, showing great care and compassion every step of the way. It is clear that they love what they do—honoring and caring for loved ones from their final hours to the celebration of their life. Continue the great work as you faithfully serve the community.”
— Lester Billings
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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