Neptune Cremation Service
11211 SE 82nd Ave Suite N, Happy Valley, OR, 97086
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I cannot thank Buck and Elizabeth with the Portland Neptune Society enough for the care they provided after my mom passed away. During such a heartbreaking time, they were incredibly professional, patient, and, most importantly, compassionate. They walked us through every step, answering all our questions with kindness and even explained other details we might need to know and what to expect for the next couple of months:. They treated our mom/grandma with dignity and made a very difficult experience much easier to manage. Highly recommended.”
— Debbi Lawson
“My parents belonged to the Neptune Society, and after my mother died, and Neptune Society made everything so easy, my husband and I decided we should enroll. We kept putting it off, but finally decided we didn't want our children to have to deal with all that is entailed when someone dies and called. We just finished signing up with Eric Weiller, and not only did he make it easy, he was thoughtful, funny and easy to deal with. I highly recommend him and the Neptune Society.”
— Erica Guichard
“I was in shock when I called and everyone was friendly, compassionate and knew what to do. I did nothing more. What a blessing! We bought ths policy a long time ago and Neptune knew us right away and took charge. Everything was handled quickly and with care. Thank you so much Neptune. I is comforting for me to know that when the time comes my children will receive the same help and compassion.”
— Linda Holmer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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