Combs, Parsons and Collins Funeral Home Inc

“They were wonderful. Our loved one died in Florida and had to be transferred to Richmond. This funeral home worked with us in a very difficult time. The weather did not cooperate but Chad and Shannon did. We had a small service in the beautiful funeral home. And then moved on to the cemetary. They took their time with us. Chad was with us all the way. Thank you so much for caring for our beautiful sister and putting her to rest. Much respect, Joe and Sherry”

— Sherry Antico

“Chad did an amazing job from start to finish! The folks at Combs, Parsons & Collins Funeral Home made us feel like family! I will forever be grateful for the comfort that they have provided my family and I through this difficult time. Thank you all so much for the comfort and assistance!”

— Anna Seals

“Very unprofessional and made this time of tragedy elven harder for my family. They would not discuss anything without payment in full which we had already discussed but they wanted cash on the spot as soon as the meeting started. We had a portion of the money in a go fund me acct they would not accept it so we had to spend half the day try to figure out a way to come up with that portion of the money once we did and brought it back they made it a point to count every dollar in front of us after they already wasted enough of our time. We are a middle class family and she had no insurance so we have worked so hard to get everything together to afford this. Then they did not dress her properly we had changed her outfit after deciding on her casket and let them know of the changes. We had planned to return the other outfit since we’ve empty our banks paying for this but they put both outfits on her. This baffled us when we opened the casket to see her in both. But the worst part about this experience was we were still collecting donations for the funeral since our family members maxed out their credit cards to come up with the money so fast . People called to make donations and the funeral home told them the entire thing was paid for already we didn’t need them. Now no one else wants to donate due to this and word spreading around town afterwards that we no longer needed the money. We planned to have a benefit to raise the $ for her headstone but now we can’t due to the funeral home telling people we did not need donations any longer. I don’t understand how that is even legal to Release financial information on clients. We have used this company for many relatives that have passed and business was never conducted this way. Very unprofessional and now it may be a while until we can afford to get her a headstone because of this situation. I would not recommend this place again!”

— Vivid Vanlife