Rutledge and Bigham Mortuary
603 S Center St, Statesville, NC, 28677
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Through the process of my daughter’s homegoing, Rutledge and Bigham were very comforting, and caring. They let me spearhead a lot of the decisions, and made sure everything was reasonable and economical. I loved the shared incentives they gave my family and I. My favorite incentive was the commemorative blanket. I was very appreciative of the staff as well.”
— Humanitarian Honors
“R&B Mortuary makes your grieving process just a little bit easier. With love and compassion and great service over the years this has been our family . Thanking you all for your service and unlimited love.”
— Crimshire Cowan
“These people are desensitized to death. Rushed funeral service, ill serviced raggedy limos, inability to hide their frustrations with grieving families. Unprofessional behavior witnessed at service and gravesite was deplorable. Take your loved ones ANYWHERE else. Rutledge and Bigham, remember y'all will die as well.”
— Kay B
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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