Kniffen O'Malley Leffler Funeral and Cremation Services, Inc
465 S Main St, Wilkes-Barre, PA, 18701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The funeral home that took care of my dad provided exceptional service from beginning to end. During a very difficult time, they handled every detail with professionalism, compassion, and care. The ability to complete everything electronically made the process so much easier and less stressful. I truly could not have been more pleased with their service and am very grateful for the support they provided.”
— Cynthia Melendez
“In the past year I have lost my mother and stepfather. I live in another state 750 miles away and due to responsibilities at home, I could not be in PA to oversee funeral arrangements. Kniffen-O’Malley made such a difference in a stressful situation. Everything was done over the Internet, but I was always assured and felt comfortable with how they were handling things. Very down to earth, Very assured and very caring. I cannot thank Rynell, Caitlyn, Madison and Brian enough for the expert care they have given to my situation. Wonderful people to take care of your loved ones on their final journey. Wish I could hug you all!”
— Diane Kozicki
“The funeral director was extremely helpful. We found ourselves suddenly faced with the death of our mother and at a loss on what we were supposed to do. She walked us through everything and even dealt with the life insurance company for us. I would recommend this place to anyone who has lost a loved one.”
— rox gulich
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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