1210 Ballentine Blvd, Norfolk, VA, 23504
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“During an incredibly difficult time for our family, Mr. Arrington and the staff handled everything with compassion, professionalism, and respect. They coordinated the transportation of our loved one’s remains across four states and kept us informed every step of the way. What could have been overwhelming was made smooth and dignified because of their care and attention to detail. We’re deeply grateful for the kindness they showed our family and would highly recommend their services to anyone in need.”
— Susanne Tatum
“My family has been using Community Funeral Service since it was founded in 1970. Mr. Ross the founder and my grandmother, (Elnora), went to school together in the 30's & 40's. They remained friends all these years. When she passed in 2021 at age 91...It warmed my heart to see that he came to her viewing saying that he had to come see "Sis," (that was her nickname). Beyond all of that...They provide great professional service. Always friendly and do whatever they can to assist making the moment as easy as possible on the family. But most importantly perhaps....THEY DO EXCELLENT WORK!!!!!! All of my loved ones have looked SO GOOD being in their care 🤎 Can't forget the personal touch they provide...It means a lot in moments like these. I HIGHLY Recommend 💯”
— Rickey R. Rouse, Jr.
“Excellent service, all around! The staff here are very patient, professional, compassionate, and timely. It’s a tough job when families have to plan this service however, they made the process seamless. Thank you, highly recommended!”
— Miya B
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Community Funeral Home Inc?
Request a correction“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.