Heritage Funeral & Cremation
508 N Government Wy, Spokane, WA, 99224
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Washington
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I want to thank Heritage for doing a beautiful service for my son Eric. Jason thank you for being so patient and kind. Jason made it so much easier especially going through such a hard devastating time in the families lives. All the employees at heritage are absolutely wonderful. Thank you very much again 😊”
— Jennifer
“Beware! Predatory & Negligent Behavior Predatory Behavior: We purchased burial land years ago and recently arranged everything with the funeral home and cemetery, paying in full weeks in advance. We also paid an additional $650 for a Saturday funeral at that time. The day before the funeral, we received a call stating we needed to come to the office to discuss an urgent matter regarding the burial, but they did not specify what the issue was. Naturally concerned, we drove across town to the office, only to be informed that they wanted another $775 for the Saturday funeral. There were no other issues to discuss. Grieving and stressed, we reluctantly paid the additional fee. It was highly unprofessional to use the pretense of an “emergency” to demand more money the day before the burial. Negligence: The day after the burial, we visited our father’s grave and found the beautiful flowers our friends and family had generously donated (worth several thousand dollars) scattered carelessly 20-30 ft from the grave. Some were upside down, and others were lying on their sides, as if the workers had hastily tossed them aside. This behavior was extremely unprofessional, both from the office staff and the burial workers. There was a clear lack of respect for the family and the deceased.”
— Mark Stepchin
“Heritage funeral home and cremation service did an outstanding job with my wife’s remains. The representative that assisted me was very professional throughout the whole process. My spouse had to be shipped from Spokane back to Chicago for her funeral service. Thank you for doing an excellent job. Keep up the good work. May God continue to Bless your whole team. Thank you from the Palmer and Ballard family. Madison Palmer”
— Madison Palmer
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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