Asheville Mortuary Services
125 South Ave, Swannanoa, NC, 28778
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I am so very thankful to Morgan who prepared my brother’s viewing today. Jason’s makeup and dress were impeccably done and rang true to his personal sense of style. Morgan offered my sister and I wonderfully caring support and assistance throughout the viewing and lovingly answered questions that my sister had. At my sister’s request, Morgan held the phone so that I could view my sister and brother together via FaceTime as I am unfortunately stuck in Australia. Thank you so very much Morgan for your kind support in making this difficult day easier for my sister and I. I highly recommend Asheville Mortuary Services.”
— Joshua Swann
“I cannot say enough nice comments for Asheville Mortuary Services! They came highly recommended by a local funeral home for cremation as the memorial service was going to be held out of town. Kirby, and Megan were so kind, caring, helpful, and very knowledgeable about all aspects of their services and attended to our needs with the utmost professionalism, but at the same time made us feel like family. The entire process and encounter with Asheville Mortuary Services was easy, comfortable, affordable, and professional. I am so very thankful to have been referred to them and I, without any hesitation, recommend this amazing group.”
— Kathy Ballard
“My wife passed away recently and Asheville mortuary services was recommended by a family member and I am So glad that I chose them. They went above and beyond for myself, my family and my wife. They were so nice, very accommodating, and have excellent communication skills. We had an issue come up and they made sure to stay in constant contact with me keeping me up-to-date until the issue was solved. Their prices are incredibly reasonable, and their service is way beyond what they are expected to do, and the staff are so sweet, understanding. Very patient, just overall amazing. Would recommend 110%.”
— West Parry
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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