Dierna Funeral Home
2309 Culver Rd, Irondequoit, NY, 14609
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I had the opportunity to work with Amanda to plan the funeral arrangements for a dear widowed friend who was in hospice at St. Ann's. She had used Dierna Funeral Home when her husband passed in 2014 and was very satisfied with the compassionate care she received during a very difficult time for her. In planning her cremation I felt the same way. Amanda walked me through the steps I needed to take before and after my friend's passing. She took the time to thoroughly answer all my questions. Very kind. I would highly recommend Dierna Funeral Home for taking care of your loved ones funeral needs.”
— Candace Wild
“The time and patience Dierna Funeral Home gave to my family was excellent .This is the place if you want to be tooken care of. Arron is the best and takes care of all your needs with grace. Matt is so patient and kind . I pray I don’t have to return any time soon but if I do this is the place to come to with your loved ones.”
— Missy Henry
“The director and staff were amazing. Assisted me with transparency and made everything so easy regarding a memorial service for my grandmother. I truly recommend them to anyone. Very spacious parking lot, large room for viewing/sitting, very clean bathrooms. Place has a soft family feel and very well lit.”
— Michael Mitchell
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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