Upstate Family Services Funeral Home (Brown Funeral Home)
506 Arlington Ave, Greenville, SC, 29601
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in South Carolina
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“My oldest sister was the first one we buried with Brown funeral home. They were awesome very professional. That was June 2009. So my mom requested that she be buried with them so she was August 2019. Then we just used them again when my son died August 2021. This is a great company, Ms. Guynell is awesome really love her for doing such an awesome job”
— Barbara Alexander
“Unprofessional to say the least. My Grandfather's services were at 1p.m. The car's picked the family up 10 minutes till 1. They were flying to and from the services slamming on brakes several times. This could be a great funeral home if professionalism and integrity were in their practice. A lot of room for growth.”
— Unique Queen Self made
“Very pleased with my experience. I dealt with Mrs. Gaynelle & Mr. Jerry the most. They did an amazing job. & Mrs. Gaynelle made me feel so comfortable with everything I can't thank her enough for being such an amazing help during a time when she was dealing with a loss of her own. God bless. Will recommend anyone to them.”
— Shay
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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