Ross Hollywood Chapel
4733 NE Thompson St, Portland, OR, 97213
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Ross Hollywood chapel made it ease our families mind in our time of grief. Brittni was such a great help in explaining the process and what was needed to send my son home in the way I wanted. The staff was great and accommodating and listened to all our wishes. I want to thank them again for all the kind words of sympathy. Venetia”
— venetia smith
“Our mother passed away in January. We chose Ross Hollywood Chapel to help us with her burial and celebration of life. It was the best decision we could've made. Brittni took care of us. She is a lovely person. Kind, caring, and very knowledgeable. Valerie was our celebrant and she did such a great job that people who came to the service thought she must've known our mom! Thank you Ross Hollywood for helping us through this difficult process.”
— Janice Lane
“Astin was so helpful in walking me through how to organize a celebration of life for my late husband. Everything went so well - flawlessly, in fact. She was able to give me the details about military honors at Willamette National Cemetery. She is knowledgeable and empathetic - a wonderful combination. Garth served as the celebrant, and did a tremendous job telling the story of my husband's life and welcoming each speaker. I can't say enough about how they made the day so heartfelt and special. I would recommend Ross Hollywood to to anyone.”
— Patrice Jacob
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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