Oakey's Funeral Service & Crematory
5188 Cloverdale Rd, Roanoke, VA, 24019
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Lee Arritt is professional, caring, and attentive to detail. You can trust that Oakey's will care for your loved ones with true reverence.”
— Sarah
“As a Funeral Director, I had a question in Roanoke, so I called in and talked to Duffy and not only was he was able to assist, and took my call after working hours, using his own time to assist but it was clear I was talking to a clear professional who is very knowledgeable in the funeral industry! Thanks Duffy!”
— Janazah Services
“This was a very nice place . The staff was very helpful and professional. The music videos was calm and comforting.”
— Rose Knight
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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