Beers & Story Funeral Homes
646 Newton St, South Hadley, MA, 01075
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I cannot express enough gratitude for the exceptional service provided by Beers & Story Funeral Homes during my grandfather's wake, mass, and burial. From start to finish, their team handled everything with such professionalism and compassion. Each service was beautifully organized, and they truly went above and beyond to ensure everything went smoothly. Their attention to detail and genuine care made a difficult time a bit easier for our family. I highly recommend them to anyone in need of funeral services. Thank you for honoring my grandfather's memory with such grace.”
— Hannah Tsutsumi
“There are not words to express the gratitude our family feels for the service provided by Beers & Story after my father’s recent passing. The guidance and compassion we received with every detail was not only professional and meticulously organized, but also comforting to us through our most difficult time. The entire staff went above & beyond to show a true representation of our dad. Thank you Beers & Story for helping us to dignify and represent our dad in such a beautiful manner.”
— Amy Geracitano
“As terrible as a loved one’s passing can be, and as unexpected as this one was, everyone I came in contact with at Beers and Story was kind and compassionate. Brittany was patient during a very difficult conversation and easily accessible when my brain wasn’t comprehending everything clearly. Crystal was amazing and thorough in guiding us to create a beautiful goodbye to our loved one. The entire process of a funeral was the least painful part. Thank you all your time and compassion.”
— Allison Couture
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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