Miles Funeral Home
1158 Main St, Holden, MA, 01520
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Miles Funeral Home was truly a blessing to our family during a difficult time. Kelley Molloy guided us through arranging our dad’s cremation and memorial service with compassion, professionalism, and grace. From our first meeting, my brother Mike and I felt we were in expert hands. Kelley treated us with genuine respect and patiently helped us navigate every decision. She came prepared with a clear checklist for our stepmom and even went above and beyond by securing an important form signature in person on the first day we met. She also thoughtfully edited and placed our obituary online and in the newspapers, and stayed in consistent communication by phone and email throughout the planning process, which gave us tremendous peace of mind. The facility itself is beautiful and welcoming — you feel the warmth as soon as you walk in. On the day of the service, the staff quickly helped us set up photos and memory boards, and everything ran smoothly. We are so grateful to Kelley and the entire team at Miles Funeral Home. Highly recommend.”
— Sandy O'Brien
“I cannot say enough about the staff at Miles funeral home in Holden. Everyone that I interacted with in planning my father's funeral were kind, compassionate, patient and although they took care of business they never treated me like I was part of just doing business, I truly felt we were their number one focus.”
— Lori Lauria
“Miles funeral home, they aren't just "a business", they are all truly there for the families who have lost their loved ones. When my parents passed away I knew right away that Miles funeral home would be the only place I would go to honor my parents. They are very compassionate and helpful and you feel like you're with family and close friends. You never feel pressured you never feel you can't ask anything they just make everything so simple and comfortable during this hard time. Thank you Miles Funeral Home for making my parents services so beautiful and memorable, and from being the wonderful people that you all are.”
— Sandra Stratis
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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