Bollinger Funeral Home
420 Lee St W, Charleston, WV, 25302
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“Jeremy went above and beyond, from the get go he was professional and kind. He had all the information ready for us at all times at a moments notice, he was very quick with the handling of our cremation. I am grateful to have been under his care during this difficult time, he made everything run as smooth as possible and was able to work with our familial request without question. I highly recommend you work with Jeremy, he will take care of you 100% without a doubt.”
— Luis
“I will forever be grateful to these folks for going above and beyond to help me through one of the most difficult times of my life. Before, during and even after the funeral was over they did everything they could to guide and support me. Not sure how I would have gotten through it all without them. Trust these gentlemen in your time of need.”
— Carol Ramkey
“Bollinger handle my dad's funeral. Was diagnosed with cancer then 2 months later he was gone. I have 3 brother's and we decided to carry his casket. Once the service was over, was told by my mother that they were waiting for us by the elevator. Time we got to elevator, it had already went down. So we used the stairs and the time we got outside they already had him loaded. This was the one thing that I looked forward to today and Bollinger Funeral Home took that from me. SOMETHING BOLLINGER FUNERAL HOME CAN NEVER GIVE BACK. Was a very unsuccessful day. Definitely would not recommend Bollinger Funeral Home!”
— Troy Miller
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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