Claytor Rollins Funeral Home & Crematory
836 Poquoson Ave, Poquoson, VA, 23662
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“This is my third experience with Claytor Rollins. The experience is so incredible. My mom just passed away after a 3 year battle with dementia. I cannot express how wonderful they are. George Hamann is an angel sent from heaven when you are grieving. They are caring, efficient, and they guide you through the process. Make this decision now, because you won’t want to shop around when the time comes (even if you’re expecting it). They are excellent and you will not regret this decision.”
— Lisa Henley
“I do not have enough superlatives nor do I believe there are enough in the English language to describe how pleased we were with the services provided by the team at Claytor Rollins. From the very day, my mother passed from the day of the service we were treated as if we were the only family that mattered. And as busy as they have been in this community lately that is saying something. Interacting with several staff members during this time each and every person displayed a kindness and showed compassion that is hard to find in today’s businesses and in society in general.”
— Henry Ayer
“I recently attended a funeral service organized by Claytor Rollins Funeral Home, and I was deeply impressed with the level of care and professionalism they provided. The entire process was handled with such sensitivity and respect, making a difficult time a bit more bearable for our family. I would like to give a special mention to George, who went above and beyond to ensure that every detail was perfect. He was incredibly accommodating, compassionate, attentive, and supportive throughout the entire process. His kindness and dedication truly made a difference, and we are incredibly grateful for the comfort and support he provided during this challenging time. Thank you, Claytor Rollins Funeral Home, and especially George, for your exceptional service and heartfelt care.”
— Kaylie Forrest
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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