Cotten Funeral Home
2201 Neuse Blvd, New Bern, NC, 28560
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“In 2012, we met with Cotten Funeral Home to purchase a pre-paid plan for our individual funeral plans. Best purchase we’ve ever made. Having the peace of mind that this was done and all I had to do was notify Cotten of my husband’s death took so much stress off of me. The staff walked me through everything I needed to do and stood by me throughout this difficult time. Thank you.”
— Bill Dorsey
“Jennifer and the team at Cotton funeral home were such a blessing to our family during our time of loss. They were a pleasure to work with and made the process of handling our loved one’s final arrangements smooth and comforting. We are so thankful for all of the help we received from Cotton funeral home!”
— Mel Hofler
“Cotten Funeral Home, and especially Walter, provided absolutely everything we asked them to do for my husband's funeral. Walter was caring enough to listen to our wishes, make suggestions, provide guidance, contact appropriate organizations, work with music to ensure the service went as we wished and was available to me through the entire process. Cotten Funeral Home was outstanding!!!!”
— Joanne Dove
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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