Heritage Funeral Homes
16880 W National Ave, New Berlin, WI, 53151
License #fe2020
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Wisconsin
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“I have to say that these people are amazing, caring and go way beyond what I expected. Their caring and kindness was greatly appreciated. Sarah is the most amazing and caring person, she listens to you and just knows what you want for your loved one and goes beyond . She is a special person and only special people like her can do this line if work. I can only say good things about her and Heritage and when it is mine time I will diffently be using them. Thank you again Sarah, you will always be part of our family.”
— Beth Riemer
“We are deeply grateful to Ben at Heritage Funeral Home for the compassion, kindness, and genuine care he showed our family during one of the hardest moments of saying goodbye to our sweet father. His patience, understanding, and attention to every detail brought us comfort when we needed it most. Ben treated us with dignity and respect, and his support will never be forgotten. Thank you for making such a painful time a little easier for our family. Thanks Again Ervin Himollari”
— Vini Himollari
“Many thanks to Ben for helping us navigate decision making during a very difficult time. Ben listened to what we wanted and then made it happen. Went above and beyond.”
— Jay Apps
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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