Smith Lund Mills Funeral Chapel & Crematorium
123 S 7th St, Cottage Grove, OR, 97424
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I am new to Oregon as of last year and met Gina, the Family Service Advisor for Smith, Lund, Mills through a professional networking event. I found Gina to be very knowledgeable and helpful when it came to pre-planning my funeral as well as the laws that are in place when one dies in Oregon. No one really likes to think about these things, but I definitely wanted to make sure that my family was not stressed about what to do and who does what upon my death. She even educated me about their travel plan in the event I am out of the area when my death occurs; again, another thing my family will not have to worry about. Gina is not pushy, is caring and knowledgeable about this subject matter. I highly recommend a consultation with her. Thanks, Gina!”
— Tracey Smith
“Smith Lund Mills recently took my Dad into their care. From picking him up - to the service we had (last minute) at their facility, the care showed by employees during each step of this process was amazing. Thank you Jennifer and Smith Lund Mills for showing such kindness and professionalism during this difficult time.”
— Rhonda Worley
“The staff was incredibly helpful and kind. Wendy was exceptionally understanding and guided me through the whole process after losing my father. I bawled in their office and she hugged me and kept handing me tissues. Very compassionate. When doing the viewing, I had my whole family and we were loud and probably took longer than we were supposed to, but they were so kind and let us mourne. Not pushy or cold about anything. Very helpful at getting dad's VA done. I appreciate everything and would recommend them to anyone having to go through such a tough and terrible issue as losing a loved one ❤️”
— Amanda Hubert
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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