R G Ortiz Funeral Home
141 E 103rd St, New York, NY, 10029
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“Rosa, the manager was an absolute gem! She helped ease my mind with any questions I had. She is such a sweet woman & am so grateful to have had such a smooth experience with her.”
— Gigi Mosley
“They do not prepare bodies correctly. Make up was terrible and Cakey. My aunt looked totally horrible, her face was distorted and different. The place is not handicap accessible-so if anyone has a walker or wheelchair, tell them stay outside. I am so disappointed. Stop putting tiaras on the dead. It definitely speaks to the culture of owners.”
— K. Beautiful Powell
“My brother was here recently and this place did the most amazing job with him!!! I cried how good he looked because he was sick and u wouldn’t have even known they were so good to him Even gave me a piece of his hair! I’m so grateful for this Ortiz it’s been a bitter sweet celebration”
— Alicia Lugo
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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