Brown's Broken Arrow Funeral & Cremation Service
231 E Commercial St, Broken Arrow, OK, 74012
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oklahoma
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“Brown Family Funeral Home truly made a difficult time for our family more manageable. Logan expertly led us through every step, easing the burden of funeral arrangements. Their sole focus was on supporting us and honoring our loved one according to our wishes. For a caring, meticulous, and empathetic funeral home, look no further.”
— Gina Hart
“While I appreciate Logan’s helpfulness in dealing with details for my dad’s service, i cannot help but share his lack of competency and responsibility in handling the most important details of the process and experience.Because of his lack of attendance to detail and communication, he allowed my dads ashes to be given to someone other than me. He was given multiple opportunities to correct the problem and did nothing.Attempts to resolve the situation were met with unreturned calls and communications, unsatisfactory interactions with staff and, at the end, no resolution. i cannot help but suggest you utilize other services avail in our area for better care in the most difficult of times.”
— Janet Skates ART
“Kennedy Kennard has always done a really nice job with my family and friends funerals. They've always had great service and returned calls promptly and worked with us to make the Transition in our family's life go smoothly. I would recommend them highly. They are passionate and show true genuine compassion for our deceased loved ones as well as the family and friends who have lost them. I absolutely rate them high. Myself and several family and friends have a plan with them for their future burial as well. The folks at Kennedy Kennard has also been active in helping people in our Communities and Town. They build relationships and have been true to their word, Always. Please give them a chance to show the kind of real people they are. I also love their Daily Affirmations and Inspirational quotes I get via email. Really brightens my day. Sign up for them. It gives you the lift you need when all seems hopeless.”
— Jeana Dale
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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