Sorensen Chapel
1140 B St, Hayward, CA, 94541
License #FD126
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Recently my nephew passed away. Tom of Sorensen Chapel was the Funeral Director for his services. I wanted to express my utmost appreciation for Tom's time, comforting words and assistance to my nephew and to the family during the viewing, the funeral Mass and the burial ritual. Tom has gone above and beyond to be sensitive and accommodating to our special requests and made all efforts to ensure that families members' physical, emotional and spiritual needs are being cared for. Our families are very very grateful to Tom and the rest of the Sorensen Chapel staff.”
— Joe Seto
“For over 30 years they have always given the upmost professional service and given our family members the care we expect at such a difficult time.”
— Gloria
“Good service. Not too pushy. Tom is respectful and through.”
— Steve KoneffKlatt
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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