Ponders Funeral Home - Brainerd
4203 Brainerd Rd, Chattanooga, TN, 37411
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Ponders Funeral Home Has In the unimaginable grief of losing our newborn son, the team at Ponders Funeral Home, and particularly Mr. Stonewall Ponders and Kent Hilburn, were a beacon of compassionate support. From the very first moment, they made our family feel comfortable and welcomed, handling every detail with the utmost kindness and professionalism. The cremation service and all associated paperwork were managed flawlessly, allowing us to focus on our grief without added stress. We were also deeply impressed by the Brainerd Chapel itself. The facility is phenomenal and provided a serene and dignified setting for a difficult time. We are so grateful to the entire staff for their empathy and guidance. We highly recommend Ponders Funeral Home to any family facing the loss of a loved one. Their service is truly exceptional and made a profound difference during our darkest hours. us the Most Kind compassionate and loving service”
— Ngawang Losel (One Human Race 4 Justice)
“This location is beautiful. Ponders Funeral Home is very respectful and you can tell that they pour their hearts into what they do. Very welcoming and comforting environment. You can count on them to take the very best care of your loved ones.”
— Valerie Tate
“James, Shirley and the entire team were just wonderful. They went far beyond the call of duty to serve us during our very difficult time. The funeral home is absolutely stunning. Thank you for all of your help and special little things you did for all of our family.”
— Lori Boatman
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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