Norris Funeral Services, Inc. & Crematory - Martinsville Chapel
1500 Kings Mountain Rd, Martinsville, VA, 24112
License #fh-7124
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My family have used this funeral home several times, and each experience has been handled with the utmost care, compassion, and professionalism. The family and staff are truly wonderful people who go above and beyond to make a difficult time a little easier. They treat families with genuine kindness, respect, and patience, and you can tell they sincerely care about the people they serve. We are deeply grateful for their support and would highly recommend them to anyone in need of caring and trustworthy service during such an important time. Thank you for taking care of our family today ❤️”
— Shelia Pless
“On behalf of our family, we want to extend our deepest gratitude to Norris Funeral Home for the care and compassion shown during the passing of our loved one. Eight years ago, Butch began assisting our family with planning, and throughout the years he maintained that relationship with dedication and commitment to ensuring our loved one’s wishes were honored. When the time came, that plan was carried out with kindness, professionalism and excellence. Kait was always available to provide guidance and support whenever it was needed. She went above and beyond to make sure every detail was attended to. The staff at Norris Funeral Home displayed great attention to detail, especially in the preparation of our loved one, which brought us peace and comfort during this difficult time. We are truly grateful for the exceptional service, compassion, and personal care provided. Norris Funeral Home made a difficult journey easier, and we highly recommend their services to any family in need.”
— Brooke Smith
“A beautiful facility that hosted a beautiful service for my mother. Kristen, thank you for everything. Your help and friendliness meant the world to my family during the hardest moments of our lives. We appreciate everything you did, every question you answered and every request you made happen. We are forever indebted to you! Thank you Norris”
— Abby Williams
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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