Serenity Chapel - Greenwood Memory Lawn
719 N 27th Ave, Phoenix, AZ, 85009
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arizona
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“Second time in 5 months we have had to use their services. Both times the staff were professional and understanding. Very nice facilities. The only negative I've seen both times is that the grave markers are not very well maintained as far as keeping the grass off of them. This is a place to remember people's loved ones and should be very well maintained to honor those who have passed. People pay good money to bury their loved ones the least they could expect is the marker to be clean and readable.”
— David Paul
“During a sad time, the staff was very nice, helpful, and attentive. They were upfront about charges, and explained what the charges were for, and helped coordinate music based on the deceased preferences. The grounds are very nicely kept, beautiful trees and scenery.”
— Lyndy Martinez
“Wonderful staff, very respectful and helpful in making arrangements for a loved one. Would highly recommend their services”
— Mark Combes
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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