Hermitage Funeral Home & Memorial Gardens
535 Shute Ln, Old Hickory, TN, 37138
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“The staff at Hermitage Funeral Home and Memorial Gardens were excellent in the compassion and care of my dad after he passed. The staff was very professional, courteous, and compassionate with the handling of the service and final arrangements. The loss of a loved one is never an easy thing to deal with, but Hermitage Funeral Home and Memorial Gardens did an excellent job making sure our loved one was taken care of in the manner we would have expected.”
— Keith E
“Losing my husband has been the most heartbreaking experience of my life, and during such a painful time, the staff at Hermitage Funeral Home & Memorial Gardens were truly a blessing to our family. From the moment we walked through their doors, Brad, Emily, and John treated us with compassion, patience, and respect. Brad guided us through every decision with such genuine kindness, never rushing us, and always making sure we understood each step. Emily was incredibly gentle and supportive, and her attention to detail ensured that everything honored my husband exactly the way he deserved. John was comforting and steady, helping us feel cared for even in the hardest moments. They didn’t just provide a service—they held our hands through one of the most difficult experiences a family can face. Their professionalism, empathy, and warmth made all the difference, and we are forever grateful. I would wholeheartedly recommend Hermitage Funeral Home to any family needing support during a loss. They helped us give my husband a beautiful and peaceful farewell, and we will always appreciate the care they showed him and us.”
— Mary Heffernan
“Hermitage Funeral Home & Memorial Gardens was especially kind and considerate of my feelings and my children when we lost our loved one. Listened to what we wanted and complied with our wishes. Each person we encountered was so loving. I definitely recommend them in your time of loss 💗❤️”
— Kathy Vandenburgh
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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