St Agnes Florist

“Changing my review to a 4 star due to the florist delivering a bigger bouquet this morning. I do want to note that when I went back on the website to see the images of the standard, deluxe, and premium bouquets, it seems the first bouquet was probably more of a standard size. I would hope that in the future this flower shop will be more consistent in matching the sizes of bouquets to what was ordered. Thank you for fixing the mistake. So disappointed in this bouquet my mom was just delivered. I actually want to cry just looking at these pictures. I know this florist has made great bouquets in the past because I read the reviews. So I’m not sure what happened here. Last year I ordered a similar bouquet from another florist and I just got the basic one and it looked A LOT better than this one. I decided to splurge and get the “premium”. As you can see in the pictures it doesn’t look AT ALL like the one online. Now don’t go telling me that I’m not guaranteed the exact same bouquet. I realize that. I wasn’t expecting the same exact bouquet. But at least it should’ve contained a similar quantity of flowers and had been a FULL vase, not having gaps in between and half of it being greenery. On your email you say you guarantee the freshest flowers and the best selection? Really? This is your best? The roses are wilting. Honestly I could’ve bought a better selection at Wegmans for half the price. Unfortunately I don’t live in town and wanted to surprise my mom. Won’t be making that mistake again. Extremely disappointed and would advise people not to order from this shop.”

— Hanna Marcolina

“I attempted to place an order for funeral flowers and had an extremely disappointing experience. My first call was disconnected, the second call was also disconnected, and on the third attempt I was placed on hold for over 25 minutes without any assistance. At that point, I was unable to place my order and took my business elsewhere. While they may be busy, this level of service is unacceptable, especially for something as time-sensitive and important as funeral arrangements. Based on my experience, I would strongly recommend looking for another florist.”

— Michael Jordan

“I attempted to place an order for funeral flowers and had an extremely poor experience. My first call was disconnected. The second call was also disconnected. On the third attempt, I was placed on hold for over 25 minutes with no assistance. Needless to say, I never placed my order and took my business elsewhere. I am glad their business is apparently thriving enough that they do not need new customers, but based on this experience, I would highly recommend looking for another florist, especially for something as time-sensitive and important as a funeral arrangement.”

— Billy Moran