Gates, Kingsley & Gates Smith Salsbury Funeral Directors
4220 Sepulveda Blvd, Culver City, CA, 90230
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Cindy was very helpful and patient with our family. She took her time to explain everything and understood what we were looking for. She went up and beyond for us and making sure we had very little to worry about. They did not rush us out the day of the service or make us buy things that didnt suit our needs. Hope to never need to use her again but would if need be”
— mo palma
“Had a pre-need… I was given the run-a-round They would not assist me with the burial - I had to send the body from Los Angeles to Houston/ when I was told Dignity bought out contracts throughout the United States years ago and they would honor all contracts. It is sad when companies takes most advantages on the hurting after such a great lost (opportunity for increased wealth). So, remember this is a business, only. Then, I had to call around for the death certificates- they never called me once they received them. Signed 😢”
— bernitha westcamp
“My family and I would not have been able to get through every detail required for our aunt's funeral, had it not been for Susie. Talk about impeccable service! Susie exuded consistent communication, timeliness, professionalism, and most of all - displaying a much-welcomed level of empathy and understanding at a time when we needed it the most. Susie and her team at Gates Kingsley & Gates, provide funeral services with quality, kindness and patience for families who are navigating through a tender moment - planning (in great detail) for their loved ones final resting place. Susie's team was amazing, but my thanks goes to her directly. I cannot say enough about her and how she was able to set our minds and hearts at ease. In a time where customer service is not practiced or valued enough, Susie was exemplary and went above and beyond. Our experience was flawless, and my aunt's services were treated with the utmost dignity and respect. I cannot recommend Susie and her team enough! Thank you for making this incredibly hard time so much easier for my family and I.”
— F Salomon
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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