Stoess Funeral Home
6534 W State Hwy 22, Crestwood, KY, 40014
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I have had family go to Stoess for generations. I am beyond disappointed. My niece took her mom there, I donated $500 the night of the visit and it seems the deep pocket son of the owner tucked my money away never to be seen again. Years later they still have not figured it out and are still harassing my niece for money she does not owe them. This is not the only payment that suddenly doesn’t exist. Seems to happen all the time there. Greedy, untrustworthy, and a disgrace to the name that once meant something in Crestwood. You can’t call and get a straight answer even from the owner. She has a bad attitude and a this is your problem not mine approach. She and her son are in the wrong industry. Disgusting. Taking advantage of people who are in the worst days of their lives! Think twice before you use them, even if memaw and papaw went there. It’s not the place it used to be! A DISGRACE”
— Greg Allan
“Stoess Funeral Home was entrusted with the arrangements for my uncle's service, and I cannot express enough gratitude for their exceptional care and professionalism during a difficult time. From the moment we walked through the doors, the staff went above and beyond to ensure every detail was taken care of with sensitivity and compassion. One particular challenge arose during the planning process involving another family member, but the team at Stoess Funeral Home handled it with grace and diplomacy, allowing us to focus on honoring our loved one and supporting each other through our grief. Their ability to navigate such situations speaks volumes about their dedication to providing a peaceful and respectful atmosphere for all families they serve. The service itself was flawlessly executed, thanks to the meticulous attention to detail and genuine empathy displayed by the staff. Every aspect, from the arrangement of flowers to the coordination of the ceremony, was carried out with the utmost care and respect for our wishes. Thanks to Stoess Funeral Home, my family was able to find solace in coming together to celebrate the life of our uncle, knowing that every aspect of his farewell was handled with dignity and respect. I cannot recommend Stoess Funeral Home highly enough to anyone in need of compassionate and professional funeral services. Their dedication to supporting families during their time of need truly sets them apart.”
— Izzy Hutchins
“Kendall was wonderful to work with during this heart breaking time of loss. Kendall was very compassionate and professional with everything we had to do during the planning of the funeral. She was responsive to our questions and clarifying the arrangements. Kendall also arranged to have the Air Force perform Taps and the American Flag Ceremony at the grave site. We appreciate the attention to details, from the obituary to the burial service during this grievous time for our family.”
— Douglas Riggs
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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