Neptune Society
2819 W March Ln a4, Stockton, CA, 95219
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Mike has been so good to us through this difficult time. Everything has been smooth and easy with their help. I know my mom is in good hands at the Neptune Society. They have shown dignity and respect in taking care of mom. Thank you everyone at Neptune for your support., and thank you Mike for all your help.”
— Eleanor Perez
“Signing up with the Neptune Society was very easy and non pressured. The agent Scott, was very friendly, professional, explained all Neptune's plans in detail and made the contract singing painless. The Neptune Society handled my Father's cremation and subsequent services for my Stepmother who had nothing but praise for the company. I would recommend checking them out.”
— Larry Roberts
“I worked with Neptune Society remotely as I live out of state. Director Michael was informative, helpful, patient, compassionate and respectful throughout. Keeping me informed of each step and ensuring I knew everything I needed to know to make an informed decision. He was amazing.”
— Teri Thomas
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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