Brown Funeral Home
29 Broad St, Plattsburgh, NY, 12901
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“When my husband passed I reached out to Brown Funeral Home. They were given very little time to make arrangements just the way myself and my children were requesting. With the help of Timothy and the entire staff my husband’s final celebration of life was beyond beautiful. I was also very pleased when they reached out to me in the weeks after to once again send their condolences and offer help in any way possible. Their kindness, empathy and professionalism are truly appreciated.”
— Jack Harrsh
“When my Dad passed he was cremated at this time I asked to bring my Mom's ashes back to them to retrieve her wedding band as Dad had changed his mind about putting their rings in their ashes as they were to be combined upon his cremation. Mom passed in 2020. I received a call from Browns saying there was no ring. We trusted them to put the ring in her ashes when we came to pick her up and the man who took her urn into another room apparently did not do it. I never got a call from the director or owner regarding this not even an apology in fact they went as far as to ask me if a family member had access to her ashes! If you have your loved one taken care of here do not trust them with their valuables!”
— Margaret young
“Ryan was an amazing help through this entire process. They have handled our families needs for years and have always been wonderful. Thank you for all your kindness through such a difficult time.”
— Nicole Crouse
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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