Andrews Mortuary & Crematory
1617 Market St, Wilmington, NC, 28401
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I am very impressed with the professionalism and kindness showed to me and my family by the staff of Andrews. Mr. Anderson was soft-spoken and not pushy. He even offered less expensive options. We are very happy with the casket we chose for our Mother. If needed, we would choose Andrews again.”
— Gems4 Turner
“The Andrews Mortuary staff are the most considerate and thoughtful service members I've encountered in a long time. My mother's death was sudden and unexpected and Andrews answered our call and handled her arrangements perfectly and without question. Each staff member I worked with was sincere, responsive, helpful, knowledgeable and professional; particularly in an extremely emotionally difficult time for my family. I will pre-plan my arrangements with Andrews for peace of mind. I cannot emphasize what a great company Andrews is.”
— Jessica Spencer
“I live out of state and was visiting my brother when he suddenly passed. I was advised to call around to get prices for cremation. After a few calls I remembered the funeral home we used for my mom. I immediately felt at peace after talking with Hank. I had a consultation with Scott who was so informative and helpful. To top it off, Jay (I hope I have his name right) Reworked my brother's obituary and brought me to tears. I feel such gratitude for everyone I came in contact with at Andrews Mortuary.”
— Kathleen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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