Downeast Direct Cremation
254 Washington St, Bangor, ME, 04401
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Maine
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“If i could give zero stars i would. Went to pick up my grandfathers ashes last week and they spelt his name wrong. Richard, blamed someone else (Cindy) and then admitted it was his doing. Promised it would be fixed by the next week and when we went to get his death certificates it STILL wasn’t right. Name was spelt wrong, parents names were wrong and occupation was way wrong. When we called to speak about it we got HUNGUP on and sent to voicemail afterwards. I will never recommend this place. I am disgusted.”
— Taylor Smith
“My husband and I used their services for his father and were very pleased. He passed n the hospital and they made arrangements with the hospital. There were no calls we had to make. Last May 2024, my husband passed in our home, I called and they made special arrangements to travel the 70 miles to our home. They have always been professional and prompt. I have recommended them to many people. Thank you Downeast Direct Cremations for making a hard time less stressful. Ruth Ann Grant”
— Ruth Grant
“Down east did a wonderful job taking care of my grandfather. My grandmother was heartbroken when she lost him, and didn’t know what to even do. A nurse at the hospital recommended she call you guys. Grampy was picked up within a few hours, and we had him home in no time. They really are doing a wonderful thing making final arrangements so affordable for people in some of the toughest times they face. Can’t recommend this place enough.”
— Tyler James
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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