Roberts of Ocala East Chapel
2739 SE Maricamp Rd, Ocala, FL, 34471
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Robert’s of Ocala East Chapel - All we can say is amazing experience from start to finish. Heather and her team were awesome! Compassionate, Empathetic, Caring, Professional *Initial Contact From the moment Heather answered the phone I knew I had called the right place. I explained our extenuating circumstances. Heather was empathetic, asked the right questions, provided knowledgeable answers, explained the process and promised quick and caring service and again was empathetic, caring and comforting as she ended the call. *Transportation The transport team arrived within the promised 30 minutes. They followed in Heathers footsteps. They got out of the vehicle and provided care and compassion to our family and then fully explained what next steps were to care for our deceased daughter and prepare her for transport. We had some special requests which they did a beautiful job of preparing our daughter for us to say goodbye before they took her away. After we had our moment with our daughter they took her to the transport vehicle. They communicated details and next steps with thoughtful care and compassion. *First Impressions When we arrived at the East Chapel we were greeted by Heather-Caring, compassionate, empathetic. She set us at ease right away. We were immediately blown away by the facility-welcoming, bright, modern, functional, clean. *Making arrangements Heather walked us through making our arrangements step by step, answering our questions so we could make sound decisions for ourselves and our daughter. We felt totally at ease and so well cared for during this process. And Heather was as excited about our plan for honoring our daughter as we were. *Our Life Celebration When we arrived for our daughter’s Life Celebration Heather was directing everything that we had asked for including the food we ordered for our guests. She had seen to every detail, it was everything we had asked for in our arrangements. She tended to us every step of the way through our event from beginning to end. At the end she explained next steps. *Picking Up Our Ashes It was a couple of days between the Life Celebration and cremation - we received the sweetest phone call from Heather letting us know the cremation was taking place and that it was customary to light a candle during that time.(tears) we did it. A couple of days later we went to pick up our daughter’s ashes - we had prearranged to use a biscotti jar to store the ashes. Heather was so kind to get the ashes into the jar for us and excited for us to get them back. When you call Robert’s you’re going to get caring, compassionate service in an amazing facility. This will be the place that we will do all of our future Life Celebrations in the future.”
— Terry Burley
“Pastor Tolbert did an amazing job on my mom’s gravesite service. He honored her the way she deserved.”
— Shakima Brooks
“I can't say enough how sweet, professional, awesome and just downright best human ever! Heather was and still is (even after the funeral and paperwork) the best ever funeral director, coordinator, planner, guide and great shoulder to cry on during a very rough season. Best experience I have ever had with a venue such as this! 5 🌟...if I could I would give them 10!”
— Rhonda Bennett
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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