Curran-Jones Funeral Home - WEST SPRINGFIELD
109 Main St #3906, West Springfield, MA, 01089
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Highly recommend Curran-Jones to anyone needing funeral arrangements. Our family experienced an unexpected death in family which is traumatic in itself, but then had added complications that TJ and staff went above and beyond to help us resolve. Their tireless efforts helped to close a truly difficult situation. We were delighted with their professionalism, knowledge, patience, attention to detail and sensitivity in handling the entire situation. Thank you so much for helping us through our difficult time, our family is truly grateful.”
— Anne Falcon
“Could not find calling hours on line !”
— Robert Lambert
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— fred slattery
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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