Johnson County Funeral Chapel & Memorial Gardens
11200 Metcalf Ave, Overland Park, KS, 66210
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kansas
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“At the worst possible time of my life, the best possible customer service manager stepped in to guide me through the process. Brett Barnes, family service manager with Johnson County Funeral Chapel and Memorial Gardens showed more compassion, expertise and professionalism to me - a stranger in tears - than I could have ever imagined. I knew immediately I was in the very best hands. He was Heaven sent…. no pun intended! Brett is intuitive, caring, capable and an expert communicator. He went above and beyond the call of duty to work with me when my little sister died. Just yesterday we laid her to rest… And he stood there with my family the entire service, just in case he was needed. Highly recommend this capable young man when you must face the loss of a loved one. 10 Stars out of five!”
— Betsy Donnelly
“They incorrectly put someone else's name above my relative's grave!! Spoke with Brett, he acted like he could care less. No-one could tell me who made the mistake, no-one researched. Also, someone said that I was supposed to come in a second time to discuss grave markers as it was a sensitive subject. I already handled sensitive subjects like the casket, the memorial program for instance and paid $18,000 for a simple graveside service. Also, everyone needs to know you will pay several thousand dollars for the staff's salary. Saw it much later on the itemized list of costs. Why should the consumer pay the staff's salary? This place is terrible! Stay away.”
— S T
“I’ll start by saying; I’ve never seen a place like this. The Mausoleum was stunning and so peaceful. I only gave it four stars because it is hell’a expensive. Ironically, the funeral service was on Memorial Day ( it was snowing and icy) the entire service was done indoors and so very nice. For a truly somber occasion it really was quite amazing”
— MBT
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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