Commonwealth Funeral Service
5404 Glen Alden Dr, Henrico, VA, 23231
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I cannot say enough good things about their services! I work with them on a professional level on a weekly basis. Michael is always reliable, professional, quick, & competent. I never have to intervene or check in to make sure things are moving forward as planned. He communicates well, gets the job done accurately & quickly, and we always have positive responses from our donor families who interact with him also.”
— Ehrin Darby
“This company is truly amazing and thoughtful. When my mother passed away in VA, I was like "how are we going to get her home?" This is going to be just a difficult nightmarish task to accomplish. I was wrong. Commonwealth made the transport extremely easy and stress free. They kept me updated on where we were every step of the way even if it was a late night email. They quickly got her back home within days to allow us to have the services within the week. Michael was a pleasure to communicate with and was so kind throughout the process. I am so grateful.”
— Lauralee Houghton
“This business is absolutely appalling, or at least some of their employees are… allowing random people to view the bodies of people’s loved ones before they’re cremated, as if they’re on exhibit, is disgusting and immoral. “Hey, you wanna see them?”… these people are not trash to be oogle eyed at… they were someone’s mother, daughter, father, son, sister, brother…. They are human beings, not sight seeing adventures. Owners of this business need to seriously evaluate the integrity of their employees…”
— Judy Vann
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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