Stevens Mortuary
1304 Oglewood Ave, Knoxville, TN, 37917
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I stopped in Stevens Mortuary for a visit recently. I got to meet Owner, Mary Evelyn Cantwell, America's oldest active Embalmer. She is an inspiration. She is assisted by two other Embalmers and Funeral Directors, Don and Eric. These folk are quality funeral professionals. Their beautiful grounds and facilities make for a warm, caring atmosphere. As a Minister, I can recommend Stevens in your hour of need. These are nice people!”
— Terry Greer
“The care and empathy we received at Stevens made a most difficult time bearable. From the first phone call we made to service we received after the funeral, we could not have asked for anything more. Don, Mary, and everyone we encountered at Stevens made us feel like family. They are both professional and personable. Don and Mary were patient with us as we made difficult decisions and paid special attention to be sure any request we made was carried out to perfection. I could not have been more pleased with my father's service. The beautiful antiques throughout Stevens make it feel warm and comfortable as well. I would highly recommend Stevens Mortuary to anyone who loses a loved one.”
— Shelley Rogers
“Steven's Mortuary has served my family for generations. It's comforting to know the highest standard of care has never changed by this still family owned and operated business. Mary Evelyn Cantwell is a force and still going strong in the business and made everything go smoothly with my mother's arrangements. I could not be more grateful to Mary, Don, Eric and the entire staff of this most beautiful mortuary for being beyond capable and nothing less than stellar during the process.”
— Me De
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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