Wilson Funeral & Cremation Services
5873 Poplar Hall Dr, Norfolk, VA, 23502
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“THANK YOU Wilson Funeral & Cremation Services for serving my husband's family with so much love, care, dignity and patience. Chris was amazing and his staff was professional and compassionate as well. The viewing of my mother-in-law was PAR EXCELLENCE!!! Every detail of how the family wanted her appearance was spot on. After seeing how they went above and beyond for us, I will definitely start doing my pre-planning with Wilson Funeral & Cremation Services. I HIGHLY recommend that you entrust them to take care of your family.”
— Angie A
“This business is awesome. Chris has for years delivered quality service with respect. He is kind and understanding of what families need. Please consider using Wilson Funeral & Cremation if you’re in need of someone with patients and a good listening ear.”
— Katrina Hines
“The professionalism and top-notch service offered by this hard-working business is superior. Although this location is new to this business owner, Chris is not new to the business. What separates Chris and Kesha, business owners, from the rest is their years in the industry, attention to detail, and persistence in exceeding industry standards. There's no one else that I would trust with my family’s affairs.”
— Jamie Segar
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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