Walker Funeral Homes & Crematory, Robinson Genoa
501 West St, Genoa, OH, 43430
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Mitch Hoyle and the rest of staff were wonderful. They were professional and respectful and made sure we were comfortable and that all are needs were met. I can’t say enough good things about them. They helped make a difficult time easier.”
— Diana Dougherty
“I couldn't recommend a better place. Mitch helped us from start to finish. In fact everyone there was very professional and courteous. He gave us time to make decisions and helped us stay within our budget. He answered every question we had, and asked us things he needed to know to write a very well read and thought out obituary. In a situation like this, it's the little things and attention to detail that makes them shine. They definitely went above and beyond our expectations and we couldn't have been happier with there service's. Thank you Mitch and everyone at Robinson walker funeral home.”
— Terry S
“The personalized care Robinson-Walker Funeral Home provided our family during a very difficult time was truly remarkable. I cannot say enough kind things about them and Mitch Hoyle in particular. They made us feel cared for and that our loved one was in very good hands. Highly recommend them.”
— Terri Kruse
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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