Byron Keenan Funeral Home & Cremation Tribute Center
1858 Allen St, Springfield, MA, 01118
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Susan and everyone at Byron Keenan made an awful time as painless as it could possibly be. Their compassion and kindness was amazing. After my husband passed, I was dreading having to make arrangements. Susan took a great deal of time with my whole family, talking with us about my husband and our family and what would be meaningful for the services. When we arrived for the services, I could not believe how absolutely beautiful the presentation of everything was and how it represented my husband and everything he loved! Family and friends all commented on what a beautiful tribute it was to him and our family and I could not be more grateful! I highly highly highly recommend Byron Keenan to everyone who is looking for a place to say goodbye to a loved one. In the face of unimaginable grief, Susan and everyone at Byron Keenan was a true blessing!”
— Theresa Abodeeb-Gentile
“I can’t say enough about the care and compassion we received from Byron Keenan funeral home during my father’s service. During a time that felt overwhelming, their team guided us through every step with respect and patience. A very special thank you to Sue, who went above and beyond to make an incredibly difficult time just a little easier. Her kindness, attention to detail, and genuine concern for our family will never be forgotten. We are deeply grateful.”
— Michael Larose
“Excepcional Service-Top Notch 💕 This is the first time I experienced the process of a funeral arrangement. My husband passed away suddenly and not knowing what I needed to do I reach out to two funeral homes. Sue from Byron Keenan Funeral quickly reached out and I quickly felt that this was the place. Her compassion, sympathy, patience and knowledge of the process made the kids and I feel at peace. I just said what I wanted and she delivered. Her staff were extremely helpful and there to make sure everything went smoothly. I couldn’t ask for anything else because everyone there delivered top notch service. The place is beautiful and well decorated. Bathroom are beautiful and smell good. Our guests were so impressed with this place. I would highly recommend Byron Keenan Funeral Home & Cremation Tribute Center and would definitely use them when needed. Thank you all at Byron Keenan Funeral for all your help 💝 you all have a special place in my heart.”
— Maria R
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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