Hillcrest Memorial Park & Mortuary
2201 N Phoenix Rd, Medford, OR, 97504
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Hillcrest Memorial Park in Medford, Oregon has my deepest gratitude. It started with a search for the grave of an infant brother buried there 65 years ago. I was contacted with vital information the same day I sent an email of inquiry. Larry Peeler has a thorough database that found my brother; two workers helped me find the exact spot, which was unmarked; and Larry guided me with compassion and understanding to design a grave marker to be placed over the grave. My parents were poor and had four other children at the time, so they couldn't afford a marker. The cemetery is very well maintained, tranquil, and all personnel showed courtesy, respect and assistance in every way possible. Thank you to all of you, and especially to Larry Peeler!”
— Terry Owens
“Wonderful and incredible Director and Team! Larry, Marcello are absolute gems. Handled my Father's Marker with extreme compassion and care. I will never be able to thank them enough!”
— Nancy
“Everyone from the ladies in the office to the groundskeepers went above and beyond. They were amazing and helpful. Our family was devastated with an unexpected tragedy Hillcrest memorial was really there for us.”
— Traci White
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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