Heritage Life Story Funeral Homes
1833 Plainfield Ave NE, Grand Rapids, MI, 49505
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“It can feel a little odd to write a review for a funeral home service, since the occasion is so somber and momentous. However, I must say that Heritage truly went above and beyond and made the experience as special as possible. Every detail thought of, every t crossed and i dotted. During our most vulnerable and saddest and sacred moments, they were there with the necessary answers. If you have the option to consider your options, choose Heritage. You won’t be disappointed.”
— Nate Mulder
“Everyone at Heritage Life Story was excellent!! Very compassionate folks and they paid close attention to detail. Ted was the funeral director for my mom...he was great. I have no hesitation recommending Heritage Life Story Funeral Homes.”
— Laura Ansara
“My mother was 93 and suffered from dementia prior to her passing. We (My siblings and I) Preplanned my mother‘s funeral At Heritage Life Story as most of our family, in years past, had also used them. This was not because of tradition, but because of the care, quality and professionalism of everyone who worked there. We worked with Mellisa during our preplanning stage. She was very knowledgeable and helpful, as well as personable and made the process easy and not stressful, When our mother passed, Rob, one of the funeral directors helped us finalize her plans and explained options and costs, making sure that we knew what we could do to stay within our budget. Rob also did our mom’s life story exactly how she would have wanted it to be, a joyful occasion celebrating her long life leaving us with tears of joy and hearts full of gratitude to have been blessed with her for such a long time. It has been three weeks since that day, and Heritage has stayed in contact with us to make sure we are doing OK and offering grief support should we need it. I highly recommend Heritage Life Story Funeral Home. My mom looked beautiful, the service was beautiful and heartfelt, and everyone was professional, kind and very real. A heartfelt thank you to all of you ❤️”
— Melissa Voss-Hummel
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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